Refund Policy
Thank you for choosing Insight of Quran for your educational and spiritual needs. We are committed to ensuring your satisfaction with our services. Please review this policy to understand our refund process.
1. Scope of Refund Policy:
This policy applies to all paid services provided by Insight of Quran.
2. Refund Eligibility:
Refunds may be considered under the following circumstances:
Service Unavailability:
If the digital service is not accessible or available within a reasonable timeframe.
Service Deficiency:
If the delivered service does not meet the specifications or quality standards outlined in the agreement.
3. Refund Request Process:
To request a refund, please email us at info@insightofquran.com with the following information:
- Your name
- Course name
- Detailed explanation of the issue
- Relevant supporting documentation or evidence
4. Refund Evaluation:
Upon receiving your request, Insight of Quran will assess the eligibility based on the provided information. We may reach out for additional details if needed.
5. Refund Approval:
If approved, refunds will be processed within 7 business days and issued via the original payment method.
6. Refund Denial:
Refund requests may be denied if:
- The issue is resolved through alternative means, such as additional support or services.
- The request does not meet the eligibility criteria specified in this policy.
7. Non-Refundable Cases:
Refunds will not be issued if:
- The service was available but the customer did not respond or inform us within a week.
8. Policy Updates:
Insight of Quran reserves the right to update this refund policy at any time. Changes will be communicated via email or posted on our website.
9. Contact Information:
For any questions or concerns regarding this policy, please contact us at info@insightofquran.com.
Thank you for your trust in Insight of Quran. We appreciate your engagement